How does Starbucks hire the best?

The lunch hour (1-3 pm in India) is almost always the busiest in any restaurant. We Indians tend to be picky about what we eat and want to be absolutely sure about our orders. So, we spend hours “deciding” what to order! Only to change it completely or partially a minute later. I only wonder […]

About those reference checks

How many times in your career have you been asked to provide references? Or be one for someone? My guess is plenty. Enough for you to take this seriously. Particularly, if you’re the employer/recruiter. I, however, question the veracity of a reference check. Nobody seems to be giving anything but glowing references. Even if they […]

It’s not about the talent pool but your research

While I do think ‘value creation’ is slowly becoming a throw-away word, clarifying or conveying the value proposition is still a matter of perspective. You can draft up the most compelling values statement for your clients to see and still may not be able to move the needle. The decision makers don’t give a hoot […]

The survival mindset

One of the major reasons why people (kids and adults alike) quit Brazilian JuJutsu (BJJ) has got nothing to do with their conflicting schedules as they claim. It’s the teaching methodology. Period. I know that first hand having been part of two different (yet so similar) schools of thoughts. When I signed up for my […]

Your biggest asset is your talent pool

Irrespective of the size of your organization, it’s future will always depend on the talent that you bring onboard. As leaders/recruiters/hiring managers we know this but have barely paid attention to do something about it. By that, I specifically mean, building a talent pipeline that’s ready to join forces when needed. The challenge is that […]

A hiring process without assessments is a recipe for disaster

As you can tell, I’m saying that from experience. Having interviewed countless candidates, I’m convinced that people have become good with interviews. And irrespective of your thoroughness as a recruiter or an HR professional, the smarter candidates can boast their way into a vital position. You don’t want that to happen, do you? I believe […]

Using scorecards to recruit talent

Possibly the most useful document that the management can refer to time and again. If, and that’s a big “if,” managers learn to use it well. While thousands of organisations across the world follow Drucker’s “what gets measured, gets done” advice, most don’t quite get it right. For starters, they don’t even measure that damn […]

Just because it says “easy apply” doesn’t mean you have to

One thing that I absolutely hate about Job Boards and LinkedIn is that they’ve made the candidate’s application process damn simpler! If you’re confused, let me clarify — it’s simpler for the candidate but a living hell for a recruiter who’s determined (or desperate) to find the right candidate for the role in question. Sure, […]

On job descriptions

It stuns me how most job postings out there suck. A majority of them are outright trash while most are horrendous. Thankfully, there are a few that have earned the right to be nominated for FBI’s most wanted list. And then you expect great candidates to show up at your door? Yeah, dream on. If […]