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Guidelines, not policies
Can you recall how many times have you heard the ‘its our policy,’ or ‘it’s against our policy’ (or a variant thereof) comeback? Countless times I’m sure. And if you’re like me you can’t help but feel your blood boil each time your hear it. Of course, it makes me wonder if it has ever…
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I hope you don’t mind
Received a super weird request by a local service provider after I told him that I will be opting for another (internationally acclaimed) provider who was charging almost half for their services! This person messaged me back asking me to forward the email/information that has a breakdown of the cost. Concluding the message with an…
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Intent and action
Fundamentally, our lives boil down to just two basic aspects — what we think (intent) and what we do about it (our actions). What happens in between is just binary — you either act on your thoughts or you don’t. And that’s totally acceptable because it’s insane (and even dangerous at times) to be acting…
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When you’re too scared to ask questions
As much as I would like leaders to be more compassionate and empathetic with their subordinates, I also would prefer the latter to have the courage, humility and discipline to follow through on their responsibilities as team players. That goes beyond their KRAs and KPIs. And if that requires one to call out on an…
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The authentic leader
Having worked with several leaders over the course of my career as a service professional, I can confidently say that only a few of them were authentic leaders. And no, I’m not implying the others weren’t any good. Not at all. What I’m saying is that being an authentic leader is a much deeper commitment…
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Here’s why behavioral change seems impossible within teams
As a leader you’ve basically got two options to drive behavioural change within your organization — send them the memo or fire them, if they fail to comply. While an intentional leader will question this strategy’s sustainability the leader-next-door can’t think any better! I believe there’s a third approach that can do wonders. But it…
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When the workforce ruins the whole experience for you…
I’m still recovering from my surgery and still dependent on Uber to ger around the city. Though I did drive to office yesterday, it wasn’t as great an experience as I’d imagined. I was a bit conscious about that bandaged dressing on my back. Anyway, I booked a cab to get to a family ceremony…
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Accidental to intentional growth
Been preparing for my 15 Laws of Invaluable Growth mastermind workshop at my organization. It’s the first time I’m facilitating this program at my workplace. Everyone’s excited and eager to learn more about personal growth. One of the obvious reason is that most organizations primarily focus on competencies, skills-development, team development and/or leadership. And yes,…
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Do you still believe in “leadership”?
I honestly didn’t expect one of my dear friends to throw in this question. But he did. And for a moment, I was stunned. It wasn’t a question you would normally expect in a social gathering but here I was in a reflective mode when I should’ve just chilled. Old habits die hard after all.…
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One becoming a people’s person
Becoming one isn’t for everyone. In fact, I think you either have it in you or don’t. Sure, you can take a couple of workshops on Emotional Intelligence but that’s just a temporary fix up. You will raise your level of self-awareness and/or perhaps learn a few techniques that you can apply to your people…